1.
Fakhrussy AI, Fahrudda A, Wiliyanarti PF, Haksama S. Analisis Integrasi Model SERVQUAL dan Importance-Performance Analysis (IPA) dalam Evaluasi Kualitas Pelayanan Rumah Sakit. jiip [Internet]. 2026Apr.2 [cited 2026Apr.5];9(4):4039-45. Available from: http://jiip.stkipyapisdompu.ac.id/jiip/index.php/JIIP/article/view/11053